Frequently Asked Questions
Everything you need to know about your Kat The Label experience.
How long does shipping take?
Standard shipping typically takes 3-7 business days, while express shipping arrives within 1-3 business days depending on your location.
What is your return policy?
We offer a 30-day return window for all unworn items in original packaging with tags attached. Please note that for hygiene reasons, certain intimates may be final sale.
How do I find my correct size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our chart to ensure the perfect fit.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on your destination.
What payment methods do you accept?
We accept all major credit cards, PayPal, and flexible payment options like Afterpay and Klarna for eligible orders.
How should I care for my garments?
To maintain the quality of our delicate fabrics, we recommend hand washing in cold water with a mild detergent and laying flat to dry in the shade.